Changes To Front Counter Provision In Thames Valley

We have made changes which affect our front counter services across Buckinghamshire, Berkshire and Oxfordshire.

Thames Valley Police is working to adapt to the different ways in which people contact the police, to meet the changing needs of the diverse communities we serve and to make necessary savings.

There will continue to be good geographic coverage of front counters across the Thames Valley if you need to access one.

The force is retaining front counters at Milton Keynes, Oxford, Reading, Slough, Aylesbury, High Wycombe, Abingdon, Banbury, Newbury, Loddon Valley and Maidenhead. There will be some changes to opening hours.

Front counters at Amersham, Bicester, Bracknell, HQ South in Kidlington, and Witney have now closed. These counters had been temporarily closed since March 2020 due to the global Covid-19 pandemic (with the exception of HQ South in Kidlington, which temporarily reopened following an initial closure). If you usually attend one of these front counters, you will need to seek alternative ways of contacting us.

The changes do not affect police officer numbers nor the number of police bases so you will not experience any difference to officer visibility in your local community.

Further details and front counter opening times are available on our information page.
There are a number of convenient alternative ways to contact police.

An increasing number of people are contacting us online and by phone. You can access a number of our services on our website. This includes reporting non-emergency crimes or incidents, anti-social behaviour, applying for firearms licensing, telling us about something of concern or updating us on a crime report, among many other functions.

Further information about when and how to make a report to police is available here.
Our non-emergency number is 101. In an emergency always dial 999.

If you do attend a front counter that has closed, there is a yellow phone available outside which you can use to contact police if required.

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